Privacy Policy - Commercial Waste Farnborough

Welcome to our Privacy Policy page. At Commercial Waste Farnborough, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our services.

Information We Collect

We may collect and process the following categories of personal data:

Personal Identification Information: Name, address, email address, phone number.
Business Information: Company name, business address, industry sector.
Transactional Information: Details of the services you have used, transaction history.
Technical Data: IP address, browser type, operating system, access times.
Marketing and Communication Data: Preferences in receiving marketing from us, communication preferences.

How We Use Your Information

We use the collected information for various purposes, including:

Service Provision: To provide and maintain our waste management services.
Billing: To process invoices and manage payments.
Communication: To respond to inquiries, send updates, and provide customer support.
Improvement: To improve our services based on your feedback and usage patterns.
Compliance: To comply with legal obligations and protect our rights.

Legal Basis for Processing

Our legal basis for collecting and using personal information varies depending on the context:

Contractual Necessity: Processing necessary for the performance of a contract with you.
Legal Obligations: Compliance with legal requirements.
Legitimate Interests: For our business operations, such as improving services and marketing.

Data Sharing and Disclosure

We may share your information with:

Service Providers: Third parties who perform services on our behalf, such as billing, data analysis, and email delivery.
Legal Authorities: When required by law or to protect our rights.
Business Transfers: In the event of a merger, acquisition, or asset sale.

We ensure that any third parties processing your data are contractually bound to protect your information and use it only for the purposes specified.

Data Security

We implement a variety of security measures to maintain the safety of your personal information:

Encryption: Data is encrypted during transmission and storage.
Access Controls: Restricting access to personal data to authorized personnel only.
Regular Audits: Conducting security audits to identify and address vulnerabilities.
Secure Infrastructure: Utilizing secure servers and networks to protect data.

Your Data Protection Rights

You have the following rights regarding your personal information:

Access: Request access to your personal data.
Rectification: Request correction of inaccurate or incomplete data.
Erasure: Request deletion of your personal data under certain conditions.
Restriction of Processing: Request limitation on how we use your data.
Data Portability: Receive your data in a structured, machine-readable format.
Objection: Object to the processing of your data based on legitimate interests.

To exercise these rights, please contact us using the details provided in our contact section.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

Essential Cookies: Necessary for the website to function properly.
Performance Cookies: Help us understand how visitors interact with our website.
Functional Cookies: Remember your preferences and settings.
Targeting Cookies: Used for advertising and marketing purposes.

You can control the use of cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a child, we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

International Data Transfers

Your information may be transferred to and processed in countries outside of your residence. We ensure that appropriate safeguards are in place to protect your data during international transfers, in compliance with applicable data protection laws.

Consent

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Complaints

If you have any concerns or complaints about how we handle your personal data, please contact us. We take your feedback seriously and will address your concerns promptly.

Effective Date

This Privacy Policy is effective as of April 27, 2024 and remains in effect unless updated by us.